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How do I Speak to someone at Kenya Airways?

Kenya Airways is the flag carrier of Kenya which headquarters in Embakasi, Nairobi. So, you want to take more information about the airlines to speak to the airline's person. However, due to some naught of information, you don’t know how to take customer service. Thus, here in this article, you will get the best ways to connect with them; you must track them readily.

Navigate the official web browser of Kenya Airways:

Scroll the page to the customer service plan option under the “useful links” of the airline.​​​​​​​

  • Find the phone number to talk with the agent. ​​​​​​​
  • Dial +254711024747 or +254734104747, and wait to link a call with the support person.​​​​​​​
  • After that, by speaking with them, readily sort out all conflicts quickly with them. 

Other contact information to Talk with Kenya Airways Customer Service:

There are many ways to contact Kenya Airways customer service on their specific phone numbers. Therefore, to obtain it, you have to go through the below-cited article promptly.

Cancel tickets-

+254711024747, +254734104747 

Request a refund-​​​​​​​

Special assistance-

1 (800) 778–4838 (voice) or 1 (800) 455–9880 (TTY).

Customer Protection-

1 (202) 366–2220 (voice) or 1 (202) 366–0511 (TTY).​​​​​​​

Mail address-

Aviation Consumer Protection Division, C–75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96–432, Washington, DC 20590​​​​​​​

Information of travel policies-

+254711024747, +254734104747​​​​​​​

Email address-

Kenya Change flight phone number: 

+254711024747 or +254734104747. ​​​​​​​

Kenya Airways Complaint Number: 


How do I get in touch with Kenya Airways?

Moreover, there are many ways to get in touch with Kenya Airways, but if we talk about the best modes, you have to go through the underneath ways.

Get in touch via Social media:

The airlines are now accessible to all platforms; therefore, if you need to get in touch with the Kenya person by social media, you have to go through these weblinks that are stated below:

  • Facebook-
  • Twitter-​​​​​​​
  • LinkedIn-
  • Instagram-

Go to the message box, and you must start the chat with the agent by sharing issues with them there. Thus, by this, you can promptly sort out all difficulties swiftly.

Via email, connect with the agent-

You can also share your issues with Kenya Airways at For that, you have to get through the support page and take an email from there, compose your problems, and by this, request for taking aid from the agent. Further, the airline person responds to your conflicts in 2 days.

Through live chat, get in touch with the person:

For that, you need to visit the official web portal of Kenya Airways; there, you must find the contact support page and start the chat with the agent by clicking on the chat support section. Share your issues with the agent by communicating with them to resolve all problems quickly.

What is the best time to call Kenya Airways?

The best time to call and take assistance from Kenya Airways is early morning due to in the morning the airline person is less busy. So, calling at that time helps you attain the best response and directly connect with the agent. 

How do I contact Kenya Airways customer care on Whatsapp?

To contact Kenya Airways customer care on WhatsApp, it is a must to go to the customer service plan option under the “useful links” of the airline. Therefore, to talk with the agent on WhatsApp, go through the steps:

  • Find the Kenya Airways WhatsApp number under the Contact Us page.
  • Put the WhatsApp number of Kenya Airways +254 705 47 47 47 on your dial pad.
  • Save the number and open the WhatsApp app.
  • Choose the number and send “hi” to them.
  • After that, the airline person shares some options with you
  • Select the topics according to your problem 
  • Get help and answer from the airline's person and by this, resolve all issues quickly through an agent.

How do I contact Kenya Airways from the United States?

Also, if you want to contact Kenya Airways from the United States of America, you must get through the below steps promptly.

  • Launch the web portal of the Kenya Airways
  • On the contact support page, look for the phone section.
  • Choose the location of the USA. and pick the number
  • Call on Kenya Airways USA Phone Number 1 (806) 256-8457/1 (866) 536-9224.
  • And, by speaking with an agent, resolve all problems simply. 

How many hours can a plane take from Kenya to the USA?

Flying to the USA from Kenya, the time will take by plane is 17 hours and 39 minutes.

phone3 +1 806 256 8457
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