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How do I get in touch with Qantas urgently?

Qantas Airlines is one of the top-rated airlines from the land of Kangaroo, Australia. The airline has left a mark as it is the third largest airline in operation in the aviation industry and always provides the most amazing services to its passengers. And above all, the customer service of Qantas Airline has got the top ratings among passengers. You can easily book a proper ride in whatever circumstance and enjoy the best services of Qantas Airlines. 

The article below has all the information regarding the ways and has the answer to all of the questions ever asked by any passengers. So, you can easily get in touch with Qantas  Refer to the information given below and gain the best services from Qantas.  

How do I get through to Qantas Quickly?

By Phone dial Qantas Phone Number1 (800) 227-4500/1 802-200-9500(USA and Canada) or +61 3480 05310/1800 177 474(Australia) in the early morning (4 am – 7 am AEST) the best time to speak to a live person at Qantas. Ask your reservations, cancellation, or changes inquiries with Qantas live agent on call.

How do I speak to a real person at Qantas?

If you book via the internet you need to dial Qanta's Contact Number 1 800 227 4500 (USA) or 1800 177 474 (Australia) immediately after you purchased your ticket for confirmation.Instead, you can try the general call center number of Qantas: 13 13 13 (local) or +61 2 8222 2439/+61 3480 05310 (from overseas).

Here's how to talk to a person at Qantas;

  • Dial Qantas Phone number, +1 802 200 9500/  +1 800 227 4500 (USA and Canada).
  • Choose your language to speak to a live person at Qantas.
  • Listen to the IVR command on the phone to get a live person.
  • Choose your query from the objective and press the key for the same.
  • Press 5, say “Speak to a live person at Qantas”.
  • Wait to connect your call with Qantas(Typically for 2-3 minutes)
  • Now, you can speak to someone at Qantas.

Qantas Contact Details: Phone number

Qantas Department

  Contact Number

Customer Service Operating Hours

Qantas Contact Centres 

0845 7747 767 or +1 802 200 9500,

0800 964 432 Toll-free

24hrs – 7 days a week 

For our overseas offices refer to Qantas Contacts

Qantas Group Travel

0203 684 4034

qantasgrouptravel.comOpens external site


Monday to Friday 
0900 – 1700 

Qantas Agency Contact

0208 600 4318


Monday to Friday
0900 - 1715 

Qantas Account Management


Monday to Friday
0900 - 1715 

Qantas Frequent Flyer 

0845 7747 100


Customer Specific Needs Team

1800 177 474 (within Australia)
+61 2 8222 2662 (from outside of Australia)
Select option 2 or 4

For medical clearance requirements submit Travel Clearance Form online


0700 - 2200 AEST/AEDT
7 days a week

Flight status

0845 7747 767 or

0800 964 432 Toll free

View flight status online

24hrs - 7 days a week

Qantas Audit Queries 


Monday to Friday

0900 - 1715

Qantas Refunds 


Monday to Friday
0900 - 1715

Customer Care

Submit a Customer Care Form on behalf of your customer



Is Qantas call Center open 24 hours?

Qantas Airlines is the third largest operational airline because it has the proper variety of services to offer its passengers. So as for the Qantas Customer service hours, they work 24 hours and seven weeks. The airlines never rest and are working to serve their passengers the best. And that is visible by letting their passengers communicate with them at any time of the day. 

What are the methods to contact Qantas?

There are various methods to contact Qantas Airlines, as they didn’t want to limit their passengers and let them stick to one method of communication. So, you can refer to the methods as they are mentioned here. You can call the airlines on their official contact number and also share your concern through the live chat method available on the official contact page of Qantas Airlines. The airlines have also provided their email service, or you can call it the customer forms. And then, you can easily connect with them through social media as the airlines also have their official social media account to connect well with the travelers. 

Why talk to a live person at Qantas?

Suppose you are wondering why it is necessary to talk to a live person at Qantas Airlines, or even if it is worth it to have a live assistant, on the other hand. Then, the answer is Yes; why not? The services of Qantas Airlines are one of the best, and when it comes to solving the query of travelers, they are always number one. Refer to the reasoning mentioned below: 

  • Talking to a person deepens the connections, and that helps you to speak about your concerns in a better and non-hesitant manner. 
  • When you connect with the live person, you get to hear a better and proper explanation of your queries. 
  • Also, talking helps you discover underlying issues that follow later, but when you talk to the assistant, they tackle all of that with ease and help you understand them better. 

How do I email Qantas customer service?

You can contact the Qantas customer service email through the steps given below. Follow the course of action mentioned below and gain the advantage of their services. 

  • The step to contact through the mail is to hop on to your email service provider and write the title of your issue in the subject section. 
  • Now, describe your issues in the body section of the email. Also, mention your contact details. 
  • And if there are any documents that support your query, then attach them. 
  • Your mail is now ready to be sent. Please send it to the official mail address of Qantas customer service. 
  • As soon as your mail is processed, you will receive either a reply or they will call you back and answer your query. 

How do I get through Qantas agent by online chat?

Live chat is one of the most spontaneous methods to contact Qantas Airlines. You can use the Qantas customer service chat through the actions listed below, and you will be able to get your answer rapidly and quickly. So, go ahead and follow the steps written below.

  • The initial step is to head over to the official website of Qantas Airlines. 
  • Scroll and spot the option associated with contacting the airlines. Click on the option, and the contact page will open. 
  • The Live chat will pop on the screen, and you now have to click on it, and you will have a virtual assistant on the other side to converse with you. 
  • The virtual assistant will assist you and solve your query; however, you will also connect to the human assistant if required.

How long is Qanta's hold time?

If you are looking for the answer to how long the hold time of Qantas Airlines is, you will be a little surprised to know that the average wait time is 39 minutes 37 seconds. It might exceed if you make a phone call after midday and reach over 50 minutes to connect with Qantas airlines customer service. That is why it is advised to call as early as possible to minimize the waiting time.

How do I contact Qantas by phone?

Passengers looking for help related to booking or cancellation and anything related to the flight can easily contact the airline's customer service and seek help, or you can use the steps below to contact Qantas by phone.

  • Dial Qantas Phone number 1800 227 4500/1 802 200 9500.
  • Choose the language in which you are comfortable talking with the representative.
  • After that, you will hear an IVR voice asking you to press the numbers according to your concern or problem.

Press 1 - To make a new booking with Qantas Airlines.

Press 2 - If you want to get the status of your existing flight or scheduled flight departure.

Press 3 - If you wish to make any flight-related changes or upgrades.

Press # - To get directly connected with the airline's customer service.

  • Hit the number that suits your concern the most and holds the line until you connect with customer service.

  • Once you connect with a customer service representative, you can easily resolve all your queries. 

How do I contact Qantas urgently?

If you are looking for urgent help from the customer service of Qantas Airlines, then you must visit the airline's headquarter, which is situated at 10 Bourke road Mascot NSW 2020, Australia. Remember the working hours of the main branch before going there and the hours of operation are 9 am to 4 pm.  

How do I speak to a person at Qantas?

Through Phone: By dialing  1 800 227 4500 or +1 802 200 9500 for USA and Canada, you get in touch with a live person at Qantas. You can contact Qantas customer service 24/7 to get support.

Through Live Chat - The best alternative to the phone number is live chat, as it will help you get real-time solutions to your queries; if you are confused about how to use it, follow the steps below.

  •  Visit the official website of the airline.
  • Scroll down the main page of the website and press the contact section.
  • Next, choose the chat option from the menu, write your query in the chat box, and submit it.

Through email - You can also write an email to customer service and resolve all your queries. The airline provides an official customer service email address that can be found on the website under the contact section.

How do I contact Qantas from overseas?

The airline tries to help the passengers in every possible way, which is why they provide help desk numbers across the globe. Follow the steps to find customer service in your country.

  • Go to the official website of the airline.
  • Click on the contact section.
  • Scroll the page to find all the continents' customer service details and select the number which suits you the most.

Frequently Asked Questions

How do I speak to Someone at Qantas?

What is the best time to ring Qantas?

How do I ring Qantas?

How do I make a complaint to Qantas?

How do I get Qantas to respond?

How to get through to Qantas Quickly?

  • Customer Reviews
          • Mr. Katiravan
      • Sir, I do not know who should I contact by mail. I am from Malaysia and I want an airfreight BMW R12000 gsa motorbike from Sydney to South Korea. So I had tried this travel agent to get through Qantas. Thank you Katiravan

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