Change Country & Currency

  • Country Flag USD EN

How can I talk to a live agent in Cebu Pacific?

Cebu Pacific is a low-cost Philippines airline that does provide the most satisfactory services to its passengers. Cebu Pacific Airlines is the finest services possible at any given time as you have to make sure you get the best services possible.  This article going to discuss methods to make contact with the Cebu Pacific agents.

How can I get in touch with Cebu Pacific?

Cebu Pacific Hotline: +6 328 702 0888 \ +6 328 540 0393 (filipino) \ +1-802-200-9500 (USA)

Privacy: +6 328 802 7169, +63 998 840 7547

Cebu Pacific Customer service Email:

How can I talk to a Cebu Pacific agent?

  • Dial Cebu Pacific Hotline  +6 328 702 0888 \ +6 328 540 0393\ +1-802-200-9500 (USA) to talk to a Cebu Pacific Agent.
  • Dial 1,  to know about the in-flight services of the Cebu Pacific. 
  • Dial 2,  to know about the Cebu Pacific airlines' reservation process and get the most satisfactory services possible. 
  • Dial 3,  to know about the baggage policy of the Cebu Pacific. 
  • Dial 9, speak to a live agent at Cebu Pacific, and get the answers to all your queries by raising them. You can post your question to them and get the best possible solutions. 

How do I chat with Cebu Pacific Agent?

Chatting is another mode through which you will quickly get the best services from the representatives of the Cebu Pacific. Through live chat, you can get the queries to all your answers. 

  • Firstly,  visit the official site of the Cebu pacific. 
  • Find an option that says contact us. 
  • Next to it, you will find an option that says, live chat representatives.
  •  Post your query forward to their representatives and get the best solution possible from their agent.

How do I send an email to Cebu Pacific?

Email is another mode to quickly get the best possible services from the Cebu pacific representatives. They make sure you get the resolutions to all your queries. You can compose your mail to representatives of the Cebu Pacific and get the best solutions possible from their representatives. 

Contact Cebu Pacific through Social Networks.

Social media is another medium you can easily connect with through their representatives. They provide you with the most effective services and quick resolutions to all your queries. The ways mentioned above will guide you. How do I call the Cebu Pacific hotline and get the best services possible from them within a given frame of time? 


Q1. What is the hotline of Cebu Pacific Airlines?

To talk to a live agent in Cebu Pacific, dial +6 328 540 0393 /+63 (998) 840-7547 or +1 802 200 9500 Cebu Pacific hotline is available 24/7. You can reach out to Cebu Pacific customer service via call quickly to share your queries or for booking, cancellation, changes, or refunds regarding issues.

Q2.How do I call the Cebu Pacific hotline?

Finding ways of calling the Cebu Pacific hotline due to talk with the live person. Thus, here are the methods by which you can quickly talk with the direct person.

  • Navigate the Cebu Pacific hotline browser
  • Look for customer service.
  • Find the phone number of the Cebu Pacific hotline +63288592774  or +63288640865 (medical assistance)  
  • Call the live person and solve all kinds of issues.
  • And solve the issues by talking with them easily.

Q3. Is Cebu Pacific customer service 24 hours?

The Cebu Pacific customer service is available 24 hours for their passenger, so, if you are thinking about Cebu pacific customer service hours. Then, yes. You can use their services whenever you need them. Moreover, to get instant services 24/7, you can easily talk with “charlie” to chat with them. So, for that, you need to track down the below steps that are:

  • Open Cebu Pacific customer service under the homepage
  • Click on chat with charlie
  • Start the chat with the live person. 
  • Write your query, and the airline will send some options. 
  • Click on it, and charlie will solve your issues. 

And, by this, you can easily solve issues quickly. And charlie or the agent is available 24/7 and gets answers from them in seconds.

Q4. How do I call the Cebu Pacific hotline?

A low-cost airline in the Philippines is Cebu Pacific. For the booking on the airline, if you are stuck with either process or unable to find a way out, you can choose to go through the calling and connecting for the services you are facing. You can dial the Cebu Pacific hotline,  +63288592774, and then go through the IVR so that you can contact the airline for help. 

  • For services with an existing reservation, press 1. 
  • Press 2 for help with online services, onboard facilities, and airport help. 
  • For assistance with baggage information, press 4. 
  • Press 7 to contact a Cebu Pacific executive. 

Q5. Can I change my baggage in Cebu Pacific?

Yes, you can add-on to your baggage allowance with Cebu Pacific's booking. You might ought to pay an additional fee for this. Depending on the extra weight of your baggage, you can add on to the baggage you are carrying. For this, you will have to reach out to the booking page, and from the menu option, choose the Add-on Baggage option and get the process done. You will be charged extra, for which you must make the payment using the steps instructed for the payment process. Make the payment accordingly and change the Cebu Pacific baggage for the reservation with the airline. 

Q6.  How do I chat with Charlie Cebu Pacific?

You can also get real-time help from Cebu Pacific using the Cebu Pacific Online Chat mode of contact. To get through the airline for help through a live chat with Charlie, you can go through the steps: 

  • Surf through Cebu Pacific’s official website, 
  • Click on the Talk to Us option from the About section. 
  • Then, it will forward you to the customer service page of the airline. 
  • Now, click on the chat icon. 
  • A dialogue box shall appear where Charlie will connect and help you with the issues. 

Other than this, you can also get through Cebu Pacific using email, contact forms, and social media platforms. You can connect and avail of the help you want from the airline. The airline shall connect and help you best with the services you wish to avail of from them in no time via the Cebu Pacific hotline. They assure us to help you at the earliest. 

phone3 +6 328 540 0393
  • Customer Reviews
      • Our flight bookings dated March 11 (5J985) and March 18 (5J986) were canceled. I am trying to access the manage booking in Cebu Pacific Apps however, unable to access and retrieve my booking flight number. Agents are helping and providing me with complete details and also help in the procedure 

        of travel refund since the given flight schedule adjustments are not applicable to our availability. Thanks

          • Jeremy Bahil
      • Kindly assist URGENT as I?m not able to manage my booking online. Need to add 20 kilo?s baggage for my upcoming flight.

          • Andrea Valdez Nuelan
      • Pls assist me po dapat po andrea valdez nuelan ang nakalagay s itinerary q pero ang nakalagay lang ay andrea valdez?pano po to? Hindi po mai open ang manage booking s apps ng cebu pacific or makausap alin man sa mga agent..please need help po Salamat

          • Rubylyn BARLAS
      • Madam/Sir morning po tanong lng po Kung may expiration date Yong pagbook NG add-ons n hnd p nbayaran.pwd pa b Yong,nong march 6 po ak nag add NG add-ons seat.ngaun po may pambayad n ak.kaya po tanong ko Kung pwd p b ung pinabook ko noong march 6... august 2 p kc Ang flight po noon.sana po masagot nyo tanong ko pra mabayaran ko n ngaun.

          • Chona mie gallardo

          • Vincent
      • I need to bring my aunty?s ash back to tacloban. I am already booked this April 28 how do i go about it?

          • Eve M Guittap
      • Pls.helpwhere to pay the charge for changing flight time since we don't have credit card and travel fund.Thank you.

          • rhodora arcuino
      • hi i booked a flight for cebu-caticlan June 30, 2022 na schedule but wlang booking ref no. and itinerary na dumating sa email ko po. pls help me on this... tnx

          • Mario Princer
      • I cannot print the OR, if I click the print OR, it says URL invalid, my reference number SCJRTI, i need the OR for reimbursement ty

      • Hi Cebpac Staff, When Cebu Pacific was still in operation here in Guam, I helped book Mr. and Mrs Jacinto Caceres to book their ticket going from Manila to Singapore on Feb. 24, 2020 with booking reference number S9UQ4Y and Dubai to Manila March 21, 2020 with booking reference number FFITNW. Both trips were cancelled due to the pandemic at that time and the couple were not able to file for refund since they do not know how to go about the process because Cebupac no longer operates in Guam. Can they still apply for refund, how they will go about it? Anticipating your favorable response. Thank you. Sincerely, Rodeliza Quitlong

          • I already book today but no confirmation of booking rep number
      • How can I contact Cebu Pacific customer service

          • Ryan Dy
      • Hi, I need to change the name of the person I booked in last March 16,2022. Please provide a valid number where I can call. Thanks

          • MARY JANE ROXAS
      • may tanong lang po ako nagbook po ako knina ng ticket.bakit walang nag email ng itinery booking sa amail ko

          • Josephine
      • Flight of Ms. Josephine kurahashi is cancel on April 20, 22,ngaun pwd po rebook same date kasi connecting flight sya legaspi to Manila and Manila to Nagoya. Hindi kami Maka rebook ayaw po pumasok, under flight no. 5J328

          • Online check-in does not seem to be available now.
      • Can you please check me in online? My booking reference is OBJHVY. Clark-Ceb March 17, 2022 at 1:40pm

          • Amethys salar
      • Need Help, been trying to call cebu pacific via call and chat but to no avail. Please call me via 09171668464

          • SHIELA MAE LEYVA
      • Good morning! i had confirmed booking this 20th March 2022 for Rea May Torres from CEB to MNL and i want to reroute it from Dumaguete to Manila instead,can you help me with this?

  • Leave a comment
  • Your email address will not be published.
call close