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How do I contact Charles de Gaulle Airport?

Paris Charles de Gaulle Airport, also known as Roissy Airport, is the central airport serving the French capital, Paris, and the biggest international airport in France. Charles de Gaulle Airport functions as the central hub for Air France and a destination for other airlines such as Oneworld, Star Alliance, and SkyTeam, as well as a focal point for low-cost carriers such as Vueling and EasyJet. If you are wondering about how to contact airport support and what is Charles de Gaulle airport wait times? Then continue reading the below the contact information.

Charles de Gaulle Airport phone numbers and Contact Information:

  • Charles de Gaulle Airport Phone number- Domestic travelers can call 3950 (€0,35/min.), and international passengers can contact +33 1 70 36 39 50/+1 804 630 3500(French)/+1 806 256 8457(USA, Canada)
  • Mailing address- Paris Aéroport, Service relations clients. 3 Place de Londres. Bâtiment 6061/ Uranus.
  • Customer Service Hours- 24 hours, All weekdays.
  • Airport Address- Paris Charles de Gaulle Airport, 95700 Roissy-en-France, France

How do I speak to someone at Charles de Gaulle? 

Through Phone-

  • Dial Charles de Gaulles Airport contact number +33 1 70 36 39 50/+1 806 256 8457.
  • Now you have to select your preferred language.
  • Follow the IVR prompts.
  • Press 1 To check your Flight Status.
  • Press 2 for requirements of special assistance.
  • After connecting, explain your situation to the airport agent and ask him to help you regarding the same.
  • The official will provide you with the best possible advice and solution you need.

Through email-

Although this mode of communication will take more time, so it is suggested to contact Charles de Gaulle Airport contact number and get the required help. You can also write to the airport authorities at their official email address and get the required assistance with any issues you face at the airport. Open your mailing software and start composing the mail. Write your query in the mail subject and describe your issue in detail on the mail body. Put  Charles de Gaulle airport contact email in the recipient available on the official website. Don't forget to mention your contact details and flight booking details so the authorities can revert to you. You will get a response from the authorities within 10-15 business days. 

How do I contact Charles de Gaulle Airport?

  • Visit the official website of the airport at  to connect with Paris Charles de Gaulle Airport customer support.
  • Now locate the contact us tab available on the homepage and select it.
  • After choosing the option, a new page will get displayed on your screen.
  • Select the chat option on your screen to connect with Paris airport authorities.
  • A chat box pop-up will get displayed on your screen, and you have to select the option.
  • Write your query briefly and select the related options of recurring issues traveler faces to get an accurate response from the agent.
  • After connecting, explain your issue and get it settled.

How early should I get to Charles de Gaulle Airport?

Passengers taking domestic or medium-haul flights (radius of action is approximately 5000 kilometers) should reach the airport at least one and a half hours before your scheduled departure time. For an international long-haul flight, at least 2 to 3 hours before your departure.

phone3 +1 806 256 8457
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