Change Country & Currency

  • Country Flag USD EN

How to get Air NZ customer service?

To get hold of Air NZ, you need to ensure that you have followed the directions below to get through Air New Zealand. You can call the official number of Air NZ. You can live chat with customer support or email your query to the official email address of Air NZ once you need to select the convenient method to get a live person at Air NZ. Then you’ll be able to get hold of  Air NZ. Customer service is open 24/7 hours. That means customer/passenger issues can be fixed on any day of the week by Air NZ customer service. 

Air New Zealand phone number and Contact details:

  • To get a hold of Air NZ, dial  for Flight Enquiries at 0800 737 000 (New Zealand) +64 (0)9 357 3000/+64 98 896 565(Overseas)
  • Airport Enquiries,0800 247 764 (New Zealand)
  • Air NZ booking 1 (800) 262-1234/1-802-200-9500 (USA)
  • Special Assistance, Dial: 0800737000 (New Zealand)

Passengers can call Air NZ 24/7 for help and can feel free to call customer service.

How do I get a hold of Air NZ?

  1. Dial Air NZ Phone Number 0800 737 000 or +64 98 896 565 (New Zealand)/ 1 800 262 1234/1 802 200 950 (USA).
  2. Select your language to get a hold of Air NZ.
  3. Listen to the IVR commands.
  4.  Next, you have to press the key for your related query.
  5. Wait for a few minutes.
  6. Now, You can get a hold of Air NZ.

Now you can speak with the Air NZ agent and ask your query on a call with the agent. You will get a proper response from Air New Zealand customer service on your concern.

What are the methods to get through Air New Zealand?

Chat with Air NZ: You can live chat with Air NZ customer service. Ensure that you have followed the step-by-step guide below. 

  1. You need to gain access to Air New Zealand’s website. 
  2. Now click on the “Chat icon”
  3. Select the chat icon, and then you need to choose the options relevant to the issue you’re facing. 
  4. Soon, your chat will be connected to an executive from the customer service team. 
  5. You must ensure that you have saved the discussion transcript at the end of the conversation. 

Email your query. Follow the steps mentioned below to compose your email for the customer service of Air Newzealand. Then you won't face any issues. 

  1. Open your registered email address with Air NZ. 
  2. Now you need to write the description of your query. 
  3. Once you have written the description, you need to mention the contact details on which you want customer support to contact you. 
  4. You need to ensure that the contact details are correct. 
  5. Now you can even attach the documents that you think are relevant to your issue. 

That is it. Once you have attached the documents, your email is ready to send. Now you can send the email to the Air New Zealand Customer service email. You’ll soon receive a phone call on the number you shared with customer support. The executives from customer support are very helpful. They have ensured that you get quick and permanent help for your query. 

Connect through social networks.  To get an update on Air NZ you can follow its Social media accounts of Air New Zealand:

  1. Facebook
  2. Instagram
  3. Twitter


Q1. How do I get through Air New Zealand?

You can connect with them via chat as it is an excellent way to connect and get the solution to all the queries. If you find issues remembering things, then the chat option is very beneficial, but to connect on the chat, you need to follow the procedure mentioned below. 

  • First, visit the website of Air New Zealand airlines,
  • Next, open the contact us section from the page and choose the chat option.
  • Further, you must fill out the passenger details like name, email address, and contact number. 
  • After this, fill out the flight details like the date and timings of the flight. 
  • Following this chat box will open; you need to mention the detailed information of your query and send it. 
  • Aftermost, the representative related to that query will connect with you and provide solutions. 

Q2. How do I call Air New Zealand from Australia?

Call Air New Zealand- Australia on 1-800 422 076 by phone and communicate with Air New Zealand from Australia, you must choose the preferred language and follow the IVR instructions. 

  • Press 1 to make a booking 
  • Press 2 to cancel the bookings 
  • Press 3 to update the bookings 
  • Press 4 to connect with the representatives 
  • Press 5 to go back menu
  • Choose the option as per the concern and connect with the representative. 

Q3. How do I contact Air New Zealand from the USA?

  • For inquiries regarding sales or, reservations dial 1-800-262-1234.
  • For booking dial, 1-800-262-1234 / 1 802 200 9500 (from USA)
  • For Airport Inquiry dial, 1-800-262-1234 or 1 802 200 9500 (From the USA)

To connect with the official representative of Air New Zealand, you have to visit the website of Air New Zealand airlines and then open the contact us. After this, you must fill out the concern and choose the phone call option. After this, you can see the list; you need to find the  Air NZ phone number USA and then make a call.

Q4. How do I ring Air New Zealand?

Searching the methods of ringing the phone Air New Zealand. So, there you will find the steps that will help you in contact with New Zealand Air. Therefore, you must follow the steps that are cited underneath:

  • Navigate the Air New Zealand official page
  • Find the contact option under the NZ page
  • Click on that option and find the phone call option, and tap on that column
  • Take the Air NZ phone number from the contact page of the Air NZ
  • Dial the phone number 1-800-262-1234 and wait until it connects with the airlines.
  • Speak with the New Zealand Air customer service person

Thus, you can quickly speak with the live agent of New Zealand Air.

Q5. How long does it take to get through to Air NZ?

You are looking at how long it will take you to get to Air New Zealand. So, you can wait for the last 16 minutes to 24 hours. In addition, you will receive significant services once you get through New Zealand Air. 

Q6. What is the best time to call New Zealand Air?

Suppose you are looking for the best time to call Air NZ. So, call between 4 a.m. to 7 a.m. to get the best services from Air New Zealand. At that time, the airline person will be free, and they will listen to your query properly and get it resolved quickly. Plus, NZ is always there for you whenever you need it, as the Customer Service Center is open 24/7.

Many contact details will help you in a call to New Zealand to get the best solution that is:

  • For travelers booking & inquiries: 1-800-262-1234
  • To take help regarding reservation: 1-800-262-1234
  • Baggage customer services: 1-866-767-2247 
  • Air points inquiries: 1-800-262-1234
  • For travel agents: 1-800-262-2468
  • Help for special assistance: 1-800-262-1234
  • Customer relations: +64 (0)9 366 2929

Moreover, by calling these numbers, you will get the best services from the Air New Zealand Customer service person.

phone3 +64 98 896 565
  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.
call close