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How do I contact Asiana Airlines?

Asiana Airlines customers who want to book flight tickets for domestic or International Worldwide destinations. Passengers can connect with Asiana Airlines customer service through a phone number or visit their website to book the tickets. You can contact the support team member regarding any additional services in the booked itinerary, baggage allowance, lost or damaged items, flight status, and general queries. Here are the required steps to speak to someone who lives at Asiana Airlines through the phone numbers listed below.

  • Dial Asiana Airlines customer service number 800-227-4262/ 1-806-256-8457.
  • Now passengers should follow the mandatory IVR Process to get connected with an Asiana Airlines representative.
  • You must Press on the selection of your preferred Language.
  • Kindly Press 2 to book the new reservations for different worldwide destinations.
  • Press 3 to change or cancel the existing booking.
  • Press 4 to add assistance services or other services.
  • Press 5 to speak with the support team representative.
  • Press # to hear the menu again.

It would be great if the customer waited a few minutes to connect with them. When the call gets associated with the Agent, the passenger must share the details for new reservations or any other issue while booking online. The Asiana Airlines customer service Assistant will review the case to provide the essential solution for the discussed problem.

Can I connect with Asiana Airlines support team members through Chat?

In case you have queries like a travel guide, flight status, check-in timings, refund status, and other general questions related to Airline services or reservations. Customers can connect with a support team agent through Asiana Airlines chatbot for a quick or instant response. You can contact the Agent anytime or anywhere through the Live Chat option. Kindly follow the necessary steps to connect with the Support team representative, which are discussed here.

  • Travelers should reach the Asiana Airlines official website, which is www.flyasiana.com.
  • Now you must Scroll the homepage, and the screen will display three icons: chatbot, my Asiana, and search icon on the right side. At the top of the portal, click on the first chatbot option.
  • Once you connect with Asiana Chatbot, share the question you want to be resolved before the travel day so passengers will relax on the travel day without any worries.
  • The Virtual Assistant will first review the matter and offer the necessary solution or guidance for the discussed problem.
  • Otherwise, you can check the other available communication options if you realize the unresolved problem.

How to connect with the Asiana Customer Service team via Email?

Passengers who traveled with Asiana Airlines lost personal items, carried baggage, or checked-in luggage at Airport premises on the previous trips. You can file a formal complaint through  Asiana Airlines Support Email regarding lost items at the Airport premises.

You can email them at reservationgermany@flyasiana.com; the customer support service will respond to the Email within 24 to 48 hours to provide the necessary solution.

Steps to connect with customer service through Social Media:

Asiana Airlines have different contact portals to resolve the passengers' problems related to Airline services or any other reservation or cancellation issues. You can talk to Asiana Airlines customer service via Social Media platforms; their links are available on the website. To get connected through Social Media, you should follow the needed steps.

  • Firstly, go to the official website of Asiana Airlines.
  • Passengers should Scroll the webpage to find the links mentioned on the portal.
  • You will see social media links at the bottom of the page, such as Facebook, Instagram, Twitter, Gmail, and Pinterest.
  • Choose the preferred option from the available ones, and kindly log in to your account on a specific platform.
  • You could search the Asiana Airlines official webpage; your screen will display the official profile and message icon. Click on it.
  • Travelers can share questions, feedback, or complaints with their support team assistant. They will review the case and respond accordingly to give a solution or suggestion related to the discussed issue.

How do I talk to a Support team representative through the Contact form?

They do support contact forms to connect with them regarding any help related to making new reservations, last-minute changes in booking, or upgrading seats to Premium cabins. You can use  Asiana Airlines Support Email or contact form to talk to them regarding the request for a refund or compensation for delayed or canceled flights. Here are a few mandatory steps, which are mentioned below.

  • The customer should reach the official website of the Airline or else click on this link https://flyasiana.com/C/US/EN/customer/form-download/list
  • You need to scroll the page, tap on customer service to fill out the contact form and select the from-download list.
  • Passengers can choose from a query from the given options, such as upgrade award request form, membership application, request for withdrawal from family mileage plan, lost articles report, damaged/lost Baggage report, and more. 
  • You should check the form list, select the preferred form, tap on it, and download it first. You must enter and submit the required information like personal details, contact information, and problem description.
  • The Support team representative will review the problem and provide the necessary solution to the discussed issue.
  • They will get back to you through a callback or Email revert.

Get in touch with Asiana Airlines customer service;

To speak to a live person at Asiana Airlines contact +1-800-227-4262/+1 806 256 8457 Asiana Airlines customer service phone number and your questions, also try to use phone numbers dedicated to your country or region to reach Asiana Airlines live agent quickly,

Country Contact Numbers Working hours

Korea

+82-2-2669-8000
(Within Korea: 1588-8000, 02-2669-8000)

International: Weekday 07:00 ~ 22:00
Weekend/Holidays 08:00 ~ 19:00
Domestic: 07:00 ~ 19:00

Japan

+81-3-5812-6600
(Within Japan : 0570-082-555)

09:00 ~ 18:00

China

+86-10-8451-0101
(Within China : 400-650-8000)

08:30 ~ 17:30

United States

+1-800-227-4262

Weekday 07:00 ~ 24:00
Weekend/Holidays 08:00 ~ 24:00

Germany

+49-69-9210-190

09:00~12:30, 13:30~16:00 Mon, Wed, Fri

France

+33-1-8180-0940/ +33 9 7518 0533

Mon~Fri 09:00 ~12:00,13:00~17:00, Closed on public holidays

United Kingdom

+44-845-602-9900/+44 203 769 8074

Mon~Fri 09:00 ~ 17:00, Closed on public holidays

Italy

Rome : +39-06-6595-26975
Venice : +39-041-260-5552

Mon~Fri 09:00 ~ 17:00, Closed on public holidays

Turkey

+90-212-256-4144

Mon~Fri 09:00 ~12:00,13:00~17:00 , Closed on public holidays

Singapore

+65-6225-3866

Mon~Fri 09:00 ~ 17:00, Closed on public holidays

Sydney

+61-2-9260-4300

Mon~Fri 09:00 ~ 17:30, Closed on public holidays

phone3 +1 806 256 8457
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