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How do I get a refund from Fiji Airways?

Fiji Airlines is one of the most popular airlines in Asia, and earlier, it was known as Asia Pacific Airlines. The airline is known for its great customer service and very flexible policies. The airline provides various options and mediums through which passengers can easily raise a refund request and have an excellent experience. Below you will find the proper knowledge about the Fiji Airways refund policy and how to raise requests for a refund from the airline.

What is Fiji Airways' refund policy?

  1. If you wish to raise a refund request from Fiji Airways so, before raising a request, make sure you get the very knowledge about Fiji Airways' refund policy so that you avoid paying any extra fee. You can visit the official website and read about the policy, or you can go through the information listed below to get guidance about Fiji Airways Policy.
  2. The airline will not impose any cancellation fee or penalty if the passenger cancels the booking and raises a refund request within 24 hours of booking.
  3. If passengers raise the refund request after 24 hours of booking, they have to pay around $120 to $500 as a cancellation fee, and after deducting the fee, the rest will be refunded.
  4. Passengers traveling with economy class tickets will not get any refund, but they will get travel credits which they can use in future bookings.
  5. According to the Fiji Airways refund policy, passengers who have a biz saver without flex will get a 50% refund if they raise the request before flight departure. 
  6. The airline will transfer the refund amount into the same credit or debit card used at the time of booking. 

How do I request a refund from Fiji Airways?

If you also want to know the answer to how to get a refund from Fiji Airways, then you will be glad to know that there are many ways through which one can easily request a refund. 

Request a Fiji Airways Refund through the website- With the help of manage booking, you can easily raise a refund request from Fiji Airways, and you can raise the request by following these simple steps given below.

  1. Visit the official website Fiji Airways, fijiairways.com
  2. Click on the manage booking option
  3. Fill in the details like booking or reference number along with the last name of the passengers.
  4. Once you get logged in, a page will appear on the screen with all the details of your reservations.
  5. Select the reservation in which you want to raise a refund request.
  6. Fill out the “Refund form” of Fiji Airways and submit it.

Fiji Airways will send a confirmation mail with a summary of your request to your email address.

How do I contact Fiji Airways to get a refund?

If you are still worried about how to get a refund from Fiji Airways and don't want to use the method mentioned above, then you can easily contact customer service and resolve your query.

  • Call Fiji Airways to refund contact number 00 679 672 0777/+1 806 256 8457 from your devices.
  • Choose the language in which you are comfortable talking with the representative.
  • Next, you will hear an IVR voice asking you to hit the different digits based on your queries.
  • Listen to the IVR voice carefully and press 3 for any flight-related issues.
  • Once you connect with customer service, explain your problem and request a refund.
  • Share your booking details and complete the payment if applicable.
  • After completing every procedure, a confirmation message will be sent to your phone number and email address.

How long does it take to get a refund from Fiji Airways?

Fiji Airlines always tries to help the passengers, which is why they provide a very flexible refund policy and take minimal time to complete the process. On average, the Fiji Airways refund time is 20 days if the passenger purchases the flight ticket through a credit or debit card. On the other hand, if Passengers make the booking using cash or cheque, the airline takes about 20 to 30 days to complete the refund policy.

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