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How do I Get in Touch with Virgin Voyages?

To book the cruise tickets and for after-reservation queries and other information, you can reach Virgin Voyages customer service through several modes:

Contact Virgin Voyages Cruise by phone: 

To connect with Virgin Voyages, get on the phone and speak to a customer service person regarding the queries and issues. To connect to the Virgin Voyages customer service phone number, try the following steps:

  • Dial  Virgin Voyages Cruise Phone Number +19 54 488 2955.
  • The call will connect with an IVR.
  • Start by choosing the preferred language.
  • Use the specific numbers according to the queries.
  • You can choose to speak to a customer service person for assistance.
  • You can get the required information and clarify your doubts simultaneously.

Contact Virgin Voyages by live chat:

Voyages has a live chat service for customers to connect directly with a representative for issues and concerns. Go through the steps below to learn the live chat process:

  • Reach the official website of Virgin Voyages at
  • Go to the “Contact us” page
  • You can find a chat window on the corner of the page; click on it
  • A chat window will open on the screen
  • Write the messages 
  • Click on the sent tab
  • Customer service will instantly send you a reply with the required information.

Send an Email to Virgin Voyages: 

For detailed queries about destinations, time, and other policies, you can send an email to Virgin Cruises customer service, and for that, you will have to fill out the email form in the steps given below:

  • Visit
  • Go to the contact detail page
  • Click on the Email us icon
  • A form will appear on the screen
  • Write the first, last name and Email
  • Submit the form 
  • An email within 72 hours from Virgin Voyages will be sent for further communication.

How do I Speak to Someone at Virgin Voyages?

Call customer service: If you can connect on the phone with a concerned person, detailed information will be given to you before and after confirming the reservations. Just call on +19 54 488 2955 and speak to a Virgin Voyages representative.

Online chat: You can send queries on the live chat window available on the official website of Virgin Voyages.

Virgin Voyages social media: check out the following social media handles and send the messages for a prompt response:

  • Facebook
  • Twitter
  • Instagram

What time does Virgin voyage customer service open?

For booking and other inquiries, please find the information regarding Virgin Voyages customer service hours herein:

  • Monday - Friday: 8 am to 9 pm EST
  • Saturday- Sunday: 9 am to 6 pm EST

How do I make reservations on Virgin Voyages?

To book a cruise with Virgin Voyages, you can try the modes illustrated below:

Online booking:  

The easiest way to make the reservations is through an online process. You can take the required time to explore the destinations, fares, services given for the particular booking, and other necessary information. To make online reservations, do as explained:

  • Reach the official website of Virgin Voyages at
  • Check out the cruise destinations and other available information on cabins and services 
  • Then go to the booking tool on the homepage
  • Enter the mandatory details of dates, destination, travel party
  • Make the payments for the booking
  • Get an immediate confirmation in your registered email address regarding the reservation.

Call to book: 

Another option to make a reservation is by requesting a customer service person for assistance with the booking process. Just call the Virgin Voyages cruise reservation phone number and try the steps:

  • Call on +19 54 488 2955
  • Hear the IVR instructions
  • Connect with a customer service person 
  • Share the details of dates, destinations, preferred cabins, and other information
  • Do the payments for booking the cruise
  • The customer service person will complete the process and give the confirmation instantly.
  • On the call, you can also ask about any other queries and clarify your doubts.

Do I need a Covid test for Virgin Voyages? 

No covid test is no longer compulsory for sailors to embark on the cruise ship. However, if you have any symptoms just before the journey, make sure to get the test done to avoid any inconvenience on the ship. Virgin voyages will give full cooperation with cancellation and refunds if you test positive.

Frequently Asked Questions to get in touch with Virgin Voyages:

Q. How do I Reach Virgin Voyages?

Dial Virgin Voyages Phone Number  954-488-2955 (If sailors call from the US) or +44 (20) 30034919 (If Sailors call from the UK). Our crew is standing by on the lines Monday through Friday 8 AM EST to 9 PM EST, and Saturday and Sunday 9 AM EST to 6 PM EST.

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