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How do I get in touch with Air Transat?

Air Canada is a Canada-based airline that operates in 25 countries and 60 cities. If you want to make a flight reservation with the airline and want to get some details, then you can contact customer service, and they will assist you with the information. To connect with customer service, you can dial the Air Transat customer service number, chat with the representative, use the email address, send a message on their official social media account, and many more. You do not have to worry about working hours as the airline has 24-hour customer service.

How do I Speak with a live person with Air Transat?

To contact Air Transat live agent, contact the call center at 1-877-872-6728/ 1-806-256-8457 for assistance with your request. This part contains electronic forms to ask your questions. Find the Air Transat contact numbers below to get a representative and communicate directly.

  • Local phone number of Air Transat: +1-514-906-5111.
  • Canada and USA: 1-855-333-1101
  • Colombia: 005 800 88 81 02 22
  • Costa Rica: 005 800 88 81 02 22
  • Greece: 00 800 161 220 40090
  • Haiti: 509 2813 1829
  • Jamaica: 1-800-204-0020
  • Mexico: 800 265 1064

People with disability to hear and speech can contact Air Transat by phone.

  • 1-800-855-0511 (voice to TTY)
  • 711 (TTY to voice)
  • 1-800-855-1155 (TTY to TTY)

How do I speak to someone at Air Transat? Via Phone

  • Dial Air Transat's head office phone number 1-877-TRANSAT (872-6728)or 1-806-256-8457. from your cell phone.
  • Select a language to speak to a live person at Air Transat.
  • Listen to IVR carefully.
  • Press 1, for new/existing bookings.
  • Press 2, for Refund or cancellations.
  • Press 3, to register any grievances. 
  • Press 4, to request special assistance. 
  • Press 5 to make changes to your ticket!
  • Press 0, says “Speak with a live customer service Air Transat representative”.
  • Hold up till your call gets connected to the representative.
  • Ask your question and tell the necessary information.
  • After that, the representative will quickly respond to your query and provide you with a solution.

Can I chat with an Air Transat representative?

Another effective method to get assistance from airline representatives is through live chat, you can send a message, and the representative will reply with an answer. To use the Air Transat customer service chat method, you have to visit the official website on any browser. Use the given steps to chat with customer service:

  • Head over to the official webpage of Air Transat or the mobile app.
  • Tap on the "Contact Us" section on the page.
  • Select the option to chat with customer service.
  • Then you have to click on the topic of your issue.
  • From the options, choose "Chat with customer service."
  • After that, a representative will get in touch with you to help you with your query and provide a solution through chat.


How do I connect to Air Transat via Email?


To connect with the airline, you can also use the email address of the airline and get the solution for your problem. Type a summary of your issue with all the relevant information and provide a picture of your query, then send it to Air Transat customer services email "" After that, customer service will reply to your mail in a few hours or days and provide you with a solution to assist you with the problem.


How to get Air Transat agent on social media?


Suppose you are not able to connect with the airline through any other methods. In that case, you can also send a message to the airline's official handle on different social media applications like Facebook, Instagram, and Twitter. You can also see the Air Transat customer service number on the airline's social media page. Send your query through a message and mention all the details, then a representative will reply to you in a few minutes or hours and provide a solution or the correct process to resolve your issue. Open the following links to send a message to the airline: 



How do I get a call back from Air Transat? 


You can also fill out a callback form if you are unable to connect with some from the airline through the Air Transat customer service number, and then a representative will call you back. You can also mention a time and date to contact on the form and get assistance from an Air Transat representative. Following are the steps that you must follow if you want to fill out the callback form:


  • Open the official website of Air Transat or the mobile app.
  • Go to the "Help and Support" option on the menu.
  • Click on the "Callback form" icon from the option.
  • A form will appear on the screen that you have to fill in with the relevant details.
  • Mention the date and time at which the customer service representative shall call you.
  • Then you will get a call from the airline at your mentioned time, and the representative will help you with the problem.


Does Air Transat have 24-hour customer service?


If you want to contact customer service for any help but have no idea about the Air Transat customer service hours, then the airline provides 24-hour assistance through phone calls and live chat. You can call the airline or chat with the representative at any time and get a solution for your problem. However, if you want to connect quickly, you can try contacting the airline in the late evening or early morning, around 8:00 am to 11:00 am and 10:00 pm to 1:00 am, as they are considered the least busy hours.


If you have reviewed the above information, you must have an idea about Air Transat customer service hours and several ways to connect with the representative. You can open the official website and read the airline policy for more details or to book the flight to your desired location.


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