How do I speak to someone at Virgin Australia?

Virgin Australia offers services and flight tickets at an excellent price to popular destinations across Australia. The airline is known to offer customer service which is exceptionally high in standards, and you will always be satisfied with the answers you get for all your travel-related queries. You can get in touch with the customer service team easily by using any of the ways the airline offers, be it via the official website, the Virgin Australia contact number 24/7, email address, or live chat. You can get the solution to the queries related to a reservation; you may claim a refund or share your suggestions easily by reading further along.

Contact Virgin Australia, live agent:

• For new booking/existing booking contact at 13 67 89.
• For Virgin Australia Velocity Frequent Flyer contact at 13 18 75.
• For baggage claims send to baggage.claim@virginaustralia.com.

How do I talk to a live person at Virgin Australia?

For new bookings, changes in existing bookings, baggage addition, seat selection, or to order meals visit Manage Your Booking or can contact Virgin Australia's contact center number 13 67 89.

Procedure to speak to someone at Virgin Australia:

• Dial Virgin Australia Contact Number 1 (855) 253-8021/ 1-806-256-8457.
• Choose your language to speak to a person at Virgin Australia.
• Next, you heard automatic voice prompts on call i.e. IVR.
• By following IVR instructions, Press the key concerned with your query.
• Now, after a few mins agent is on a phone call.

You can here speak to a real person at Virgin Australia and share your queries and get relevant answers to the questions.

What are the methods to reach Virgin Australia representatives?

Via the phone number:

Call a Virgin Australia representative at 1 (855) 253-8021/ 1-806-256-8457 to speak to someone at Virgin Australia Airlines customer service which is available 24/7.

Via live chat: 

You can get a quick response from an agent by using the live chat option. Those who prefer texting rather than speaking over the phone will find this option most convenient as you will be able to get the solution to your query easily.

Via the official website: 

The official website can be navigated easily to get the solution to any travel-related query. You can follow the steps below to get in touch with a representative.

• Open the page - virginaustralia.com and select "Contact us"
• You will get access to the tab "compliments and complaints." 
• You can fill in the form rather than using the Virgin Australia complaints number by entering your name, number, email address, and your query before submitting.
• You can attach relevant documents.
• The airline will revert with the solution within 5-7 days.

Via social media:

The airline has handles on social media sites like Facebook and Twitter, which can be used to connect with a representative, which is monitored 24/7, and you will get a reply easily. You have to send a message after following the airline on the sites given below.

• Facebook - facebook.com/westjet
• Twitter - twitter.com/westjet

What is Virgin Australia's booking phone number?

Virgin Australia's booking phone number is  1(806) 256-8457 or 1 (855) 253-8021. You have to dial the number and follow the instructions to make a reservation. Provide the agent with your flight requirements, like the date of travel, destination, number of passengers, and the type of trip. The agent will make the booking for you, and you have to make the payment to confirm the booking. You will receive an email with the itinerary.

How do I call Virgin Australia from the US?

You can call Virgin Australia from the US by calling the number 1855 253 8021 and following the voice instructions. If you are calling to claim a refund for a canceled flight or for a Virgin Australia manage to book, you have to give the confirmation code and the passenger's name to get the solutions to your query.

How do I contact Virgin Australia from overseas?

You can contact Virgin Australia from overseas by calling the Virgin Australia phone number, which is specific to your country, or by using the Virgin Australia email address to contact Virgin Australia from overseas, as it is an excellent way to keep a record of the conversation on the go. You have to elaborate on the query and mention the contact number so that you can get the best possible solution to your query.

How do I contact Virgin Australia Velocity?

You can contact Virgin Australia Velocity by using the Virgin Australia phone number, +61 3480 05310/+61 2 8667 5924, which is different from the Virgin Australia contact number 24/7, and you have to follow a set of instructions to get to an agent. 

If you have queries related to membership, you may place a call between 0800 - 2000 AEDT from Monday to Friday. For queries related to flight redemptions, the operational hours of the call center start at 0730 AEDT and close at 2230 AEDT, 7 days a week.