How do you get through to WestJet?

WestJet is one of the leading and eminent airlines across the globe. It is a major flag carrier of Canada and is best known for its services and the benefits they provide to its passengers. Needless to say, the passengers are always satisfied with the airline's services. You can simply rely on WestJet's services when booking a flight with them. 

And the best part of the services of Westjet is that they have always got the back of their passengers. You will always find them working for tiger passengers. Now, the real question is how you can connect with the customer services of WestJet Airlines. Undoubtedly follow this page till the end, and then you will be aware of all the ways to talk to them, from WestJet's Phone number to the email services; you will get all the methods and steps for the same. 

WestJet Contact Details: 

  • Dial WestJet Phone number  +1-866-693-7853 or 1-802-200-9500 (Toll-free).
  • Dial 1-888-937-8538 or 1-802-200-9500 for WestJet flight details.
  • Dial 1-877-737-7001 For WestJet Vacation offers.
  • Email: disabilityassistance@westjet.com

How do I talk to WestJet Agent?

  • Dial WestJet Phone Number 1-888-937-8538 or 1-802-200-9500.
  • Choose your language to speak to a person at WestJet.
  • Listen to the IVR menu carefully.
  • Press the related Key for your query with the WestJet agent.
  • Now, wait for 3-5 minutes to connect your call.
  • Now, You can speak to a live person at WestJet.

How can I reach a person at WestJet?

Through Call :

Calling is one the most superior and still the most prominent method to connect with any customer service. So, for WestJet, it will be the best as you will find the best explanation and in-depth answer to all of your queries through calling. If you want to know the process involved in calling on  WestJet Phone number and getting connected to an agent, then refer to the steps written below: 

  1. The first to call WestJet is to dial their official phone number, 1 (888) 937-8538. 
  2. For the preliminary phase, you will connect with the IVR, and it will ask you to choose your preferred language to talk with the assistant of WestJet. 
  3. Press the number associated with the language you want to speak. 
  4. After that, the IVR will ask you to choose your reason for calling WestJet Airlines. 
  5. Then, you are to click on the number per your calling reason and wait for a few seconds for the IVR to process your request. 
  6. Once it connects you with the real assistant, you share your concerns with them and get the necessary help you want. 

Across Live Chat 

Live chat is a very quick method to contact WestJet airlines. Access to WestJet customer service chat is easily provided to all passengers. Live chat is very popular for connecting the passenger and the agent quickly. Now, to get access to the live chat, you should refer to the steps mentioned below: 

  1. The primary step is to visit the official website of WestJet Airlines. 
  2. One can easily spot the contact option on the homepage itself. 
  3. Click on the contact page, and there you will see the live chat option popping on the screen.
  4. You should click on the option to initiate the conversation with the virtual assistant.
  5. Make sure to properly answer all of the questions asked by the virtual assistant and follow its lead. 
  6. Then, the virtual assistant will help you connect with the live assistant, and then you can share your concerns with the Westjet customer service agent and resolve them. 

Email or Customer Forms:

WestJet airline has got one of the most sorted and clear communication methods. The customer forms are the best way to describe your issues to the WestJet customer service agent. Customer Forms are very clear because they are categorized for the passenger. You can use custom forms if you want to complain, appreciate, request anything, compliment, or give feedback. The steps to get your hand on the customer forms are written below, 

  1. The initial step is to visit the official website of WestJet Airlines. 
  2. You will find the contact option on the homepage of the WestJet airline only. You are to click on the option and then direct yourself to the contact page of the airline. 
  3. On the contact page, you will find the customer forms. You are to fill out the customs forms as per your query.
  4. And then, this form will be submitted to the WestJet customer service email, and then once your form gets past through the customer service, they will revert the same to you. 

Social Media 

Social Media enjoys a great and wide population amongst the people nowadays because of the beautiful feature of connecting with people far away. Social media simply helps people connect with a community. Likewise, the need for social media has increased significantly, so WestJet also has its official handles on all the leading social media platforms. Now, the step to connect includes nothing, but you have to drop your queries in the message box simply, and then as soon as they see it, they will reply to your queries. However, for Twitter, you are to tweet your concern to them and then mention their Twitter handle alongside. 

The official social media handles of WestJet Airlines are as mentioned below: 

  • Twitter - https://twitter.com/WestJet 
  • Facebook - https://www.facebook.com/westjet 
  • Instagram -  https://www.instagram.com/westjet/ 

Therefore, now you know all the steps to connect with the WestJet customer service agent. You can connect with the customer service of WestJet at any time of the day as their services are open 24 hours a day and seven days a week. There is no barrier to WestJet customer service hours to connect with the customer service of WestJet Airlines. They are always there to assist their passengers till the end and solve their queries.

How long is the hold time for WestJet?

The hold time mainly depends upon the option you chose and the call flow, but according to the official of WestJet, the average waiting time is 3 minutes and 8 seconds. However, the airline is trying hard to reduce this time as much as possible and relieve the passengers.

How do I get a hold of WestJet? 

Sometimes you may waste your time if you have pressed the wrong digit according to your query while making a call to the customer service of the WestJet phone number. So make sure you follow the instructions carefully and follow the steps mentioned below. 

  • Dial the official number of WestJet Airlines 1 (888) 937-8538.
  • After dialing the number, you may have to wait for some time to get connected with customer service.
  • Once you get connected, you will be asked to choose a digit according to your query by an automated voice command record.
  • Press 1 to get a new reservation.
  • You need to press 2 for the current flight status.
  • If you want to get information about flight-related issues, then press digit 3.
  • Press 4 to get connected directly to customer service support.

 Remember to press the digit according to your query to save time.

Does WestJet call back work?

Yes, the WestJet callback facility does work if you follow the correct steps. The airline provides the callback facility for the passengers, and to get this callback, follow these simple steps.

  • Land on the official page and scroll down to click the "Help" tab.
  • Then click on the "contact us" option, and a menu will appear to choose to contact us by phone.
  • You will find the Request a Call Back form at the bottom of the page.
  • Fill in the desired details such as date/time and phone number.
  • Click on the Submit tab to submit your callback request.

How do I contact Westjet for a refund?

The airline provides many methods through which you can contact WestJet for a refund, and some of the ways are mentioned below.

  • Phone number The best and most effective method is to call the helpdesk and raise a refund request for your booking. Customer service is available 24*7 for passengers seeking help from WestJet.1 (888) 937-8538.
  • Composing your refund request through the mail - One can ask for the refund by sending the refund request on the official id of the airline disabilityassistance@westjet.com.
  • Manage Trips option - You can also raise the refund request by yourself. The airline has an option of Manage Trips which allows passengers to make all kinds of changes in booking, such as cancellation, refund, and upgradation of flight.
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