Ways to Get through to Jetstar customer service 

Jetstar is an Australian low-cost airline known for its outstanding customer service team. If you have questions about a booking or anything else, the Jetstar customer support team is always there to support you. There are various ways to contact Jetstar Customer service, and a phone call is one of them. If you don't know how to connect to Jetstar, the article below will help you completely. 

How do I talk to a person at Jetstar?

By Phone: Unlock your phone and dial Jetstar Phone Number +1866 397 8170/ 1 802 200 9500 or 00 61 3 9645 5999/+61 3480 05310 to talk to a person at Jetstar. This is the best way to get faster reply from Jetstar airlines on your query which is available 24/7.

By E-mail: If any customer is unable to Talk to a live person at Jetstar, then he can register his issues by sending an email. They can frame their problem and drop it to customer.care@jetstar.com. You can also request a callback via this medium. 

Jetstar Contact Numbers:

AUSTRALIA
131 538	charges apply, Monday to Sunday
CAMBODIA
Phnom Penh
+855 92 398 333	Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999/+61 3480 05310	charges apply, Monday to Sunday
Siem Reap (Angkor Wat)
+855 92 392 333	Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999	charges apply, Monday to Sunday
CHINA
Mainland China
4001 201 260	charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
+613 9645 5999	charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
Hong Kong SAR
+852 3192 7451	charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
+613 9645 5999	charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
Taiwan
+00801 852 015	charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00 pm (local time) in Mandarin and Cantonese
+613 9645 5999	charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
FIJI
008 002 171	Monday to Sunday
+613 9645 5999	charges apply, Monday to Sunday
INDONESIA
+613 9645 5999	charges apply, in English, Monday to Sunday
JAPAN
0570 550 538	press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time)
050 3163 8538	press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time)
MALAYSIA
1800 813 090	charges apply, Monday to Sunday
+613 9645 5999	charges apply, Monday to Sunday
MYANMAR
+95 9 42111 6662 +95 9 42111 6663	Monday to Friday, 9.00am to 5.00pm (local time)
NEW ZEALAND
+64 9975 9426/64 988 96565	charges apply, Monday to Sunday
0800 800 995	toll-free from local landlines only, Monday to Sunday
PHILIPPINES
1800 1611 0280	charges apply, in English, Monday to Sunday
+613 9645 5999	charges apply, in English, Monday to Sunday
+632 5 322 7699 (Press 2)	Monday to Friday, 8:30am – 4:00pm (Ticketing), 8:30am – 4:30pm (Reservations)
SINGAPORE
+65 6499 9702	charges apply, Monday to Sunday in English, Monday to Friday, 9.00am to 6.00pm (local time) in Mandarin and Cantonese
THAILAND
66 2267 5125	charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time)
001 800 611 2957	toll free, phone must be connected to CAT network, in English, Monday to Sunday
+613 9645 5999	charges apply, in English, Monday to Sunday
USA
1866 397 8170	toll free, in English, Monday to Sunday
+613 9645 5999	charges apply, in English, Monday to Sunday
VIETNAM
121010020	Mobifone Corporation Network, Mon-Sun (toll-free, English only)
12280015	Viettel Group Network, Mon-Sun (toll-free, English only)
120852212	VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only)
Other Countries and Regions
+613 9645 5999	charges apply, Monday to Sunday

English-language call center available 7 days a week from 6 am – 10 pm AEST.

How do you get through Jetstar?

• Dial Jetstar USA contact number 1 (866) 397-8170 or 1(806) 256 8457.
• Select your language to talk to a person at Jetstar.
• Listen to the Automatic voice command.
• Press 2, for new reservations.
• Press 3, for change flight.
• Press 5, to get through Jetstar customer service.
• Now, you can speak to someone at Jetstar.

How do I talk to a Real Person on Jetstar? 

• Dial Jetstar's toll-free number 1 802 200 9500/1866 397 8170, and then follow the IVR command.
• Choose your prefered language to talk to a real person at JetStar.
• Press 1, For bookings or reservations
• Press 3, For cancellations or modifications
• Press 5, For check-in-related queries
• Press 7, For special assistance
• Press *, To request a callback

After customers select one number, their call will be forwarded to the corresponding representative, who will guide callers and resolve their issues. 

What time does Jetstar Chat Open?

If you wish to reach JetStar Airlines via chat facility, then it is available 24/7 to resolve the issues of the customers. If you are searching for particular Jetstar chat hours, Then it is advisable to reach customer services from 6 am to 10 pm. This amazing customer service facility can be utilized by following the steps provided below:

• Visit the official JetStar Airlines website.
• Navigate to the contact section.
• Click on the alternative you have a concern with.
• Press the button stating “Ask jess” to begin the chat process.
• Make sure you have logged into your account to proceed further.
• Once the chat window generates, you must insert your query or issue in the chat box and press the “ASK” button.
• Soon you will be assisted by a Jetstar virtual assistant who will produce the finest possible solution to resolve your issue. 

Alternate ways to connect with Jetstar customer service:

1) Chat support: It is another quickest option to get through to Jetstar representatives. You can choose the chat option to raise any general queries or questions. Besides, to know how it works, follow the simple steps below:- 

• Get on the homepage of Jetstar and locate the customer support page 
• Please scroll down to look for the chat option, click on it
• On the chat box, say; Hi,' and you will get various links and options 
• Select the one that meets your need and interest 
• You can also request the live agent in case the self-explanatory instructions are not helpful.

2) Email support:  If you prefer to communicate with Jetstar Customer service via email, you can share your experience, feedback, complaint, etc. Besides, here are the simple instructions you can follow to send an email: - 

• Get on the customer support page of Jetstar and locate the email section
• Choose the topic related to your query and select further sub-topic 
• You will see a form on the screen; fill in the details required 
• Submit the form for the Jetstar representative to review 
• They will check the details and, once done, get back to you with the best solution

3) Social Media Network: Social media is one of the most convenient ways to connect to the Jetstar team. The executives are ready 24/7 on social media networks like Facebook, Twitter, etc., to listen to your queries and resolve them. To connect to Jetstar, click on the desired links below and follow the instructions to connect to the airline.

• Facebook
• Twitter
• Instagram
• Youtube

By reading the information above, you can get through to Jetstar anytime. Besides, if you still have doubts or need additional information, log in to your account and access personalized support. You can also visit the support page online for self-explanatory links and other information.