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Can I get a refund from Qantas?

Refunds are easy to make using the official refund policy released by the airline guiding the refund process for tackling Qantas refunds and cancellations. If you need to cancel your flight booking, you can go through the Qantas refund policy available on the Qantas website. People can navigate to the official website to understand the refund process for your flight reservation at Qantas. 

What is Qantas refund Policy

One can fill out the details of the Qantas refund form available online at to initiate refunds for your canceled flight. The inclusions of the Qantas refund policy are as follows: 

  1. Qantas refundable flights are eligible for refunds and one can get full refunds for flights if they cancel their flight booking within 24 hours of the initial booking. 
  2. Customers at Qantas are entitled to a refund if the airline canceled their flight booking and is unable to offer another alternative reservation within 6 hours of your initial flight departure at Qantas. 
  3. Customers at Qantas can also get timely refunds for their reservations if there is a delay and as a consequence travelers have to cancel their flight. You will get a full refund in this case. 
  4. The traveler will get a refund at Qantas if she/he is unable to catch their Qantas connecting flight with a confirmed reservation because of the airline professionals or situations. 
  5. Passengers will not get monetary refunds for their canceled flights at Qantas if they have a reservation with the non-refundable flight fare. Also, a future travel credit is released by the airline depending on the remaining amount of your ticket. Passengers can use this future travel credit for rebooking at Qantas. 
  6. The rebooking option using Qantas future travel credit is valid for 365 days from the date of issue. 

These are some of the key pointers of the Qantas refund policy. If you are unable to go through the Qantas refund policy or have a problem related to comprehension, people need to speak with the customer support department at the airline to get help and assistance with flight cancellations and refunds. A plethora of options are available to connect with the support representatives at Qantas for help and you can dial the customer service number to get help with your Qantas flight refunds. One can also follow emailing option to get details of the canceled flight and to file refunds at Qantas. 

How do I get a refund from Qantas?

  • Visit to  dial 1 800 227 4500  (Qantas refund contact).
  • Click on “My Trips.”
  • Enter booking number and passengers name.
  • Select canceled Qantas flight ticket from the dashboard.
  • Next, select the option “Refund request” to apply for a refund.
  • Fill “Refund form” for Qantas and “Submit”.
  • Then track your Qantas refund.

Moreover, one can also connect with Qantas customer service to get timely refunds at the airline. Speak with a customer service representative for refund-related queries. You can connect with the support team at Qantas for refunds. 

How long does it take to get a Qantas refund?

Qantas refund will take around 15 business days to process and approx. 8 weeks to get a refund from Qantas. Once your Qantas refund is processed, you will get a notification.

Frequently Asked Questions:

Q1. Can I get my money back from Qantas?

Yes, travelers can get a refund from Qantas. This is only possible when travelers are canceling their flight tickets or if it has been canceled before by the airline or by them. Qantas is an Australian airline and is considered to be the flag carrier. To know the refund process of Qantas, travelers have to follow the steps those are given below:

Points to remember to request a refund from Qantas:

  • The initial step is to cancel the flight tickets reserved on Qantas Airlines.
  • Once the confirmation mail is sent based on the cancelation, travelers have to fill out the refund form of the airline.
  • A refund form is mentioned on the manage booking section of the airlines’ homepage.
  • Enter the information like the passenger's last name, PNR number, and other details of the flight tickets.
  • Submit the form to the airline. The refund money will be credited to the passenger's account if the airline accepts the form. 

Q2. Does Qantas have to give a refund?

Yes, Qantas provides refunds to their travelers when flight tickets are canceled. For Qantas refund, travelers have to be sure that their canceled flight tickets are eligible for the refund. They have to check whether the flight tickets are canceled and whether a refund request is being proceeded according to the airline's policies.

Q3. Will Qantas refund Cancelled flights?

To ask for a refund from Qantas, travelers have to be aware of the refund policies of Qantas. To know the terms and conditions of the airline, passengers have to go through the below-given points:

  • The flight tickets should be canceled, and confirmation should be given to the travelers. 
  • Cancel the tickets within 24 hours of purchase for full refund credit.
  • After the day of the reservation, if the cancelation is processed, some cancelation charges will be withdrawn from the refund amount.
  • The flight tickets should be refundable, unlapsed, or unused to become eligible for a refund. 
  • The refund will take around seven to ten days to get credited to the accounts of the passengers. 
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