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How long is Southwest hold time?

Suppose you want to make certain types of modifications to your existing Southwest airline. Then in such crucial tasks as date, name or destination, or any other modification you want with your itinerary, then you try to sort it out by yourself, and if in case you can't get such flexibility online, then you should reach in contact with a customer service agent. However, suppose you call the expert to get assistance for ticket modification. In that case, it's pretty standard for Southwest hold the line for a minimum of 15-20 minutes, or it will take a maximum call hold for two plus hours as executives may be getting issues in searching for solutions or any other issue.

Why is Southwest's hold time so long?

Suppose you are wondering about the query why Southwest call hold time is so long. In that case, the statement of Southwest for the current Southwest hold time is that they have made schedule changes for a long time. Due to this sudden change, many of the passengers are trying to call Southwest customer services, and due to this particular reason, the hold times are increasing. On the other hand, it can be the issue where agents are getting offline or calls are getting more prolonged than usual. So, if you call at the earliest, you will get priority and be assisted accordingly.

How long does it take Southwest to answer?

Nowadays, whenever you make calls to Southwest or any other airline customer service team agent for help where you reserved your ticket. It's common that due to difficulties, you may want to change your trip schedule. So, when you make a call after a few minutes, the agent enables Southwest hold the line, an option that increases the hold time from 15-20 minutes, and till that moment, you have to wait for the expert to arrive for your help. Therefore, from the Southwest agent, you will get assistance within 20 minutes, or it may rise over 2 hours approximately.

How do I get a hold of someone on Southwest?

Now, if you want to know about the best ways through which you get the answer for get ahold of someone at Southwest, then, in that case, there are several other options to choose from and get assisted according to the preferred ways and available representative for guidance.

Acquire the appropriate ways to contact Southwest:

Through phone number: If you use the official telephone number to make a call on Southwest Airlines, you will be able to connect with the available assistant in time. But, if Southwest hold the line, you must use these two options, "*" or "#," to transfer your call immediately to the available agent. 

Use live chat option: Another best option through which you can easily connect to Southwest airline representatives would be via the live chat box. 

  • Visit the official site of Southwest airlines. 
  • Go to the contact us page and select the live chat icon.
  • You must log in to your account with the correct user id and password in the chat window. 
  • Once you are done with log in, you will have to tap on the message field and type in your message. 
  • Ultimately, you will get a solution directly from the obtainable solutions accordingly.

Send a message over social networks: If you need the fastest way to approach a Southwest agent for help in get ahold of someone at Southwest, then you can select Facebook and Twitter icons from the website page and get assistance.Once you get to Southwest's official website 

  • Tap over the feedback icon from the right side of the page 
  • Within here, tap on the contact us tab.
  • On the contact page, select a suitable icon for social media to help.
  • Login to your account by using the correct username/id and password
  • Last, you can send a message and receive appropriate help.

What is the best time to call Southwest Airlines?

If you are willing to call Southwest airline the help using the phone and you want to skip Southwest hold the line, in that case, you can try calling the assistant at the earliest, like when the office of customer service team opens, usually the best time is (8 am at morning hours). Thus, if you want more suitable answers for calling Southwest, you can ask such queries over live chat or via social media platforms.

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