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Thai Airways Refund Terms and Conditions

Traveling by air is no more a luxury but has become a necessity of sorts these days. But one can honestly admit, traveling in a flight is always exciting, and it becomes twofold if you are lucky enough to bag a window seat at the front part of the cabin of the plane.

Thai Airways is one of those rare airlines in the world, which provides top-notch in-flight services along with affordable and budget-friendly fares. Have you booked a reservation with Thai Airways? And have your plans changed at the last minute? If that is the case, you need not worry.

In case you are thinking about how I get a refund from Thai Airways, then you have landed on the right page. This write-up helps you in understanding the Thai refund policy. Continue reading the process below-

What is Thai Airways Refund Policy?

Usually, the refund depends upon the class of ticket which you had bought. Make sure you go through the ticket details before dropping your flight.

  • If you had purchased a refundable ticket, you are able to get a full refund from Thai Airways even after 24 hours.
  • If you had purchased a non-refundable ticket, then you can't get any kind of refund from Thai Airways after 24 hours of cancellation.
  • In case you are not able to show up at the airport at the given time which may be due to various reasons, then as per the no-show policy, you are not eligible for a refund on that ticket.

The refund will be made in the same payment mode as you had done during the time of booking that flight ticket as per the Thai airways refund policy.

How to get a refund from Thai Airways?

Steps on "How do I get a refund from Thai Airways", You have to visit the official website of Thai Airways to request for a refund online.

  • Go to, the official website. or dial,+1(802)200-9500 
  • Click the Request to Refund option on the homepage.
  • Now fill out the Thai airways flight ticket number to request a refund.
  • Thai airways credit the amount of refund on the original payment method.

If you are not eligible for refunds Thai Airways, due to inclement weather conditions, natural disasters, and a threat to national security. However, the airlines may assign a seat on another flight depending on the availability of seats, flying on the same route.

What are the methods to get a refund from Thai Airways?

  • Firstly, you can drop in an email at the official email ID of Thai Airways, explaining in detail to them the reason as to why you had to cancel your flight ticket and that you want a refund for the same. Make sure you attach all the documents associated with your refund request mail.
  • Secondly, you can visit the nearest Thai ticket office at an airport to request a ticket refund if you were thinking about How to get a refund from Thai Airways.
  • If you have happened to book a flight on a third-party website or through an agency, then you need to contact them directly on their customer service so that they look into the matter and initiate the refund process.

How long does it take to get a refund from Thai Airways?

If you are worried about the time taken by Thai Airways to back your money, below check the time takes to get a refund from Thai Airways.

  • Your reservation will be retrieved and you can easily be able to get their services. 
  • Thai Airways will refund your money within 20 working days, and if payment is done via credit card then it will take complete 7 days to get a full refund on Thai Airways.
  • Your refund will be given to you through the same mode as you have made your reservation. 
  • The refund process will be very easy and you can easily get their services and does make sure you get the most appropriate services from them. 
  • The refund process for obtaining a refund from Thai airways is very easy and you are easily able to avail of their services and easily able to get Thai airway's refund within a given period of time.

Are Thai Airways Tickets Refundable . ?

Thai airways tickets are refundable if passengers have canceled their reservation prior to 24 hours or under certain few circumstances the passenger will be entitled to the full refund from Thai airways.  Therefore, to request a refund from Thai Airways, follow the above-mentioned process.

How do I contact Thai Airways for a refund?

If there is any delay or issue for requesting a Thai Airways refund, contact on  +66 2-356-1111 or write them at or +1(802)200-9500 (OTA)Thai Airways refund number is one of the best methods to get money back from Thai Airways.

Are Thai Airways doing refunds?

Yes, Thai Airways will refund the passengers. From I July 2022 till 31 December 2022, Unused THAI travel vouchers can be refunded to passengers via email or post within 3 weeks (approx)


phone3 +1 802 200 9500
  • Customer Reviews
          • Mohammed Idris Mohammed Irfan Mansuri
      • I have booked my ticket from Ahmedabad to Bangkok and from Bangkok to Sydney of journey dated 03-Jun-2020, wide Booking ID No. : GOFLIef90b1582011212 of dated 18-Feb-2020 and PNR: E3BVHG. Due to COVID19, the above flight cancelled. I received am email from Goibibo on 09-Jan-2021 stating my refund application number: 5739336 (provided by the airline) of dated 24-Jun-2020 and stating that, I will be getting my refund within 14 days of the refund application date, i.e. 24-Jun-2020. But till now, I have not received my refund. It's now going to pass more than one and half year. Therefore, I request you to give me my refund of the above mentioned air ticket as soon as possible. Regards Mohammed Idris Mohammed Irfan Mansuri Mobile: +91 9825031196 email :;

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