Change Country & Currency

  • Country Flag USD EN

Can I get compensated for a canceled flight from Southwest Airlines?

Yes! You can get Southwest canceled flight compensation by applying for it online through email or the contact form at the option or directly reaching to the Southwest customer service department at 1-800-435-9792/1-839 777 9792. If your flight is canceled by Southwest Airlines and you don't want to fly any longer. In that case, you can also get a refund for unused transportation, whether your fare is refundable or non-refundable. However, Southwest's compensation for canceled flights includes refunding any bag fee you paid, the extra you purchased like EarlyBurd Check-in upgrade boarding, etc. 

Besides, remember that compensation or refund against flight cancellation will only be made if the flight is canceled due to reasons under Southwest Airlines' control. No compensation would be made if the flight got canceled due to bad weather or something beyond control. 

To get  Southwest compensation for a canceled flight, you must submit the request first. You can use the Email option on the Southwest website or app and submit the relevant documents and information. You can also request compensation by speaking to the Southwest Airlines agent at 1 800 435 9792.

Moreover, if you don't contact the airline or submit your Southwest compensation for the canceled flight requests via Email you will get the flight credit that never expires and can be applied for future travel. Note that after you get the flight credit, you can not apply for a refund. 

How do I get reimbursed for a canceled flight on Southwest?

Suppose you are impacted by your Southwest flight cancellation, resulting in an overnight stay away at the airport or hotel. In that case, Southwest Airlines will consider your request for Southwest Cancelled flight reimbursement including compensation for meals, your stay, and transportation to/from the hotel. 

Additionally, Southwest also considers your reimbursement request for meals purchased during the delay, which is within the airline's control. The airline cancelled the flight, which resulted in waiting for three or more hours. Once you are eligible for Southwest Cancelled flight reimbursement, here are the steps you can follow:

Steps to apply for Southwest Reimbursement online:

  • To get your reimbursement, submit a reimbursement request via Email Us, which is available on
  • You can select the type or nature of Email on the new page.
  • Then choose travel disruption and then expense reimbursement request for submission. 
  • Attach the receipt of your expense to review 
  • If your reimbursement request and receipts for meals, hotel accommodation, and transportation like rental cars and tickets on other airlines are reasonable, southwest airlines will consider them.
  • Once your reimbursement request is approved, you will receive payment via cheque or Hyperwallet, which is a PayPal service. 
  • The Hyperwallet will allow you to choose the reimbursement method and have options, including PayPal, Venmo, customer bank account, bank cares, etc. 

Contact Southwest Airlines over the phone for reimbursement:

In addition to the procedure above, you can contact Southwest Airlines directly at 1-800-I-FLY-SWA (1-800-435-9792)/1 839 777 9792 for a refund or reimbursement. You can call the airline and speak to the representative about your situation. Provide booking details to the agent and follow their instructions. They will check the eligibility and process your refund soon. 

Remember, the Southwest reimbursement or Southwest compensation amount for the canceled flight you submitted should be reasonable enough. If you don't submit the receipt or apply for a refund, Southwest will provide you with the flight credit with no expiry date, and you can use that for future travel. 

How long does a flight have to be delayed for compensation Southwest?

Southwest Airlines allow you compensation if the fight is canceled or delayed by three or more hours. If you wait for three or more hours, you can call Southwest for Compensation at 1-800-I-FLY-SWA ® (1-800-435-9792)/1 839 777 9792 or send an email to the airline. Besides, as the timing might vary depending on the reason for the delay, you can contact Southwest Airlines customer service directly.

phone3 +1 839 777 9792
  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.
call close