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Why does American Airlines take so long to answer the phone?

American Airlines is one of the most extensive networks in the airline sector, providing multiple facilities to its passengers. Due to this, several passengers regularly travel with them. To solve the queries of those passengers systematically, other passengers must face long call hold issues. You can avoid American airline's wait time customer service issue by continuously pressing the * or # keys. Pressing these keys continuously will indicate to the representative that you are still connected, and they need to answer your call. 

How long does it take for American Airlines to respond?

The American Airlines response time is around 2 hours on phone (dial +1 806 256 8457 to skip long response timing) and 30-60 days through email taken by the representative to connect with you will depend upon the mode you select to communicate. You will get the solutions instantly if you use the call option to join. Still, If you send your queries through email, you will get a resolution within 24 hours from the official American Airlines representative. You can also go with the chat option or through social media handles; then, you can get the solutions to your queries within a few moments. 

What is the best time to call  American Airlines?

To avoid American airline's wait time customer service, you need to connect between 6:30 AM to 9:00 AM or between 7:00 PM to 10:00 PM. But these times are only for weekdays, as the representative gets busy at weekends. 

How to talk to American Airlines quickly(immediately)?

Through Phone:  If you have questions related to booking or changes or wish to make special arrangements call 800-433-7300/ 806-256-84457(OTA). For Impaired and hearing speech dial 711 to be connected by the national relay services.  After this, follow the below-mentioned IVR instructions. 

  • Select 1 for the queries related to new bookings or reschedule the flight 
  • Select 2 if you have questions about seat change or upgrading the seat 
  • Select 3 to know about policies for luggage, refund, or cancelation
  • Select 4 if you want to hold the price 
  • Select 5 to connect with the representative

After completing the IVR instructions, you need to choose the option per the query and then connect with the representative. 

Look for social media handles: You have to open Facebook or Twitter and reach the page of American airlines. Then in the message section, mention your complete query with bookings information and send it. Lastly, the representative will provide you with solutions,

Take advantage of the chat: You can also connect on chat if you face long call hold issues or network glitches. To communicate on the chat, you need to follow the below points. 

  • Search the website of American airlines 
  • Then open the contact us page and click on to chat option
  • After this, mention the booking details with complete name, registered email id, and contact number
  • Next, could you fill out the full query and send it?
  • Lastly, the representative will provide you with all the possible solutions. 

By reading above, you will know about American Airlines respond times, and still, if you get any issues, you can send your query to their official email handles and resolve your issue. 

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