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How do I contact Air NZ by phone?

Air New Zealand is the second best airline in the world, headquartered in Auckland, New Zealand. The airline is known for its great customer service and comfort for economy class. But still, we are stuck at some point, and we need to contact the airline. The best option to get in touch with the airline is the Air NZ phone number; the experts are always there to help the passenger looking for help.

How do I ring Air New Zealand?

One can take help by Air NZ by calling and solving the problems in real-time. The Air NZ customer service is 24*7 available to help the passengers. The airline provides a toll-free number to the passengers. Follow these steps to move further.

  1. You need to dial Air NZ phone number 1-800-262-1234/+1 802 200 9500
  2. You will be requested to choose the language. 
  3. After selecting the language, you will hear the voice of an IVR commanding you to press the different digits from your dial pad to reach the particular region.
  4. Carefully listen to the IVR and follow the instructions.
  • Press 1 - For the booking with Air New Zealand.
  • Press 2 - To check the status of the flight.
  • Press 3 - For any issue in an existing flight.
  • Press 4 - To talk directly to the customer service executive of Air New Zealand.
  • Press # - To cut the call.

Press the digit according to your concern and wait until you get connected with the airline's helpdesk for a few seconds.

Other special numbers to reach Air New Zealand:

Besides the AZ 0800 number, there are other special numbers provided by the airline so that passengers can save valuable time. The contact number of different departments are listed below.

  1. Booking Help - Toll-Free (from within the USA): 1-800-262-1234
  2. Airpoints inquiries - New Zealand 0800 247 764.
  3. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285.
  4. Baggage Services - Toll-Free (from within the USA): 1-866-767-2247 press 8.
  5. Los Angeles Area Passenger Reservations and Support - Phone: 310-615-1111
  6. Travel Agents only - Toll-Free (from within the USA): 1-800-262-2468
  7. Assistance for customers with disabilities - Toll-Free (from within the USA): 1-800-262-1234

What is the right time to call Air Nz?

Although the Air New Zealand call center hours are 24*7 open, their experts will help you deal with problems related to booking a flight with Air New Zealand. You can also get support related to baggage and cargo service anytime from the experts of Air New Zealand. The customer relation dealing time of the airline is 9:00 am - 5:00 pm from Monday to Friday. 

Even though calling customer service is the best option to solve your queries, sometimes you must keep waiting in long, busy queues because of the heavy call flow. Therefore the airline also provides other options through which you can get in touch with the airline's customer service. Some best alternatives can be a live chat option, emailing the airline, and reaching out to the airline using popular social media sites such as Facebook, Instagram, and Twitter. You can also request a call back by filing the call back form given by the airline. 

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